Starting point
An Austrian municipality with around 100 employees faced diverse leadership responsibilities and uneven levels of training in managing projects, people and teams. Leaders were working close to their limits, with heavy workloads and bureaucracy.
Challenges included social and demographic change, global and regional developments, fixed regulatory conditions, cost pressure, skills shortages, changing motivations, communication and misinformation, conflicting perspectives and internal and external disputes.
Goals
- Develop contemporary self-leadership and people leadership.
- Enable specialists and managers to inspire, lead and coach people.
- Strengthen communication and team skills.
- Conduct productive employee conversations.
- Recognise and resolve conflict early.
- Distinguish doing the work from leading it and learn to delegate.
- Strengthen team spirit and help the municipality succeed.
Process and content
A tailored two-day workshop involved the mayor, municipal director and all department heads. Leaders also attended open and in-house LeadingX10 seminars. One-day employee workshops explored change, innovation, courage, conflict resolution, decisiveness and self-leadership.
To lead people, projects, citizens or customers, you first need to lead yourself. Participants explored conscious leadership, meaningful impact and their desired results and experiences. They considered how to maintain motivation, performance and health under time and results pressure.
XNavi provided an integral thinking, strategy and action model for leadership, communication and project management. Alongside external behaviour and facts and figures, it considers thought, feeling, attitude, meaning and values.
The four dimensions connect leadership and personality; cooperation, communication and coordination; individual innovation; and shared innovation. The approach draws on neuroscience, motivational psychology, cybernetics, systems thinking and the integral approach.
Activating group activities added enjoyment and strengthened team spirit. Follow-up interventions supported daily application and practical transfer.
Participant feedback
“I used to oppose seminars. LeadingX convinced me otherwise.”
“I experienced what I can achieve and what I am capable of.”
“Now I understand and can apply what Xperience creates Xcellence means.”
“Recognise and use change as an opportunity.”
“Thank you for the self-knowledge and concrete steps towards self-leadership.”
“The presentation and exercises showed us development opportunities, motivated participation and inspired solutions.”
“Very competent, with a great deal I can use in my leadership work. More, please!”
“Immediately applicable, with self-reflection and insights. Very engaging.”
“Insightful presentations and useful leadership models.”
“Very practical. It also helped me recognise my own mistakes.”
“XNavi is a good tool for preparing and conducting conversations.”
“A greater awareness of the importance of leadership. Please offer this annually.”
“Be fully present and find solutions that work for everyone through perspective and overview.”
“Practical and responsive to every question. Team climate and cohesion also improved.”
“Practical examples, insights, feedback and Markus as coach.”
“A great experience with a useful overview. We should meet like this more often.”
